This Refund Policy explains when and how you can request a refund for WhereYouStand, a digital informational product provided by Techdab LLP.
Refunds are available before the Product is delivered.
If you change your mind after purchasing but before receiving your PDF report, you may request a full refund. Contact us at the email address below with your order details.
Once the PDF report has been delivered to your email, no refunds will be provided.
WhereYouStand is a digital informational product. Once the report is delivered, the product has been fully provided. Due to the nature of digital products, we cannot verify whether the content has been accessed or copied after delivery.
Reports are delivered within 48 hours of completing the questionnaire and payment. If you need to request a refund, please do so before this delivery window.
To request a refund before delivery, contact us at:
Email: hello@whereyoustand.net
Include your order confirmation number and the email address used for the purchase. Refunds will be processed through Paddle, our payment processor, within 5-10 business days.
If you have not received your report within 48 hours of purchase:
We will investigate and either deliver your report or process a refund if we are unable to deliver.
For refund requests or questions, contact:
Email: hello@whereyoustand.net